Return Policy

Returns, in full case quantities and in original packaging, are accepted within 7 days of the customer receiving the item. The customer is responsible for all shipping costs associated with the sale and return, and will also be charged a 25% restocking fee on the value of the merchandise. A refund for the balance will be issued once the item(s) are received and inspected. If the merchandise is returned damaged, notice will be sent by email and no refund will be issued. For all returns, please contact GIAB prior to return.

If the merchandise was damaged by the shipping company on it's way to you, please contact GIAB immediately. No re-shipments or refunds will be processed until a claim has been issued by GIAB and the product has been picked up for return. If you choose to report the damages to the shipping company yourself, processing time may take up to 30 days. Please contact our Customer Service department for any further questions or inquiries regarding returns.

Email us at
info@giab.com

Or call us at
PHONE: 801-773-4077
TOLL FREE: 800-262-9727   
FAX: 801-773-4614

Our office hours are 8:00 am - 4:30 pm, M-F Mountain time.